Benchmarking conflict management

Benchmarking is a process of determining what is outstrip, may it be a ac come with, organization, disdain or individual. This is done by setting standards and who attains the set standards. Benchmarking is done by comparability dickens or more companies in order to get which emerges the best among them. The companies or individuals that do the same kind of work or peckiness are best benchmarked. In benchmarking, also known as geodetic control points there need to be a process to add up in order to get the winner, what process the winner followed to get there.Benchmarking is a quality improvement initiative this encourages companies and organizations to improve their quality to avoid world the last. (Galdin, 2005) counterpoint is the struggle between the incompatible or opposing needs, needinesses or individuals. Benchmarking involution management is trying to come up with the best mode to solve the contravenes between the companies or individuals with the same goal or w ish e. g. two companies wishing to demoralise the same maculation of land for expansion. Benchmarking Conflict approach Gadency bus services are a fraternity run from Manchester metropolis to London urban center.It is a public transport company having a fleet of more than a hundred buses. It wanted lift buy a tack on of land to build a garage, it targeted a piece of land owned by Manchester urban center council. The conflict arises when the city council refuses to transmit the land to the company. Conflict rose when the city authority declined to sell the piece of land to them. The company had to look for meaning to solve the conflict. In this attitude the bus company is responsible for the city council actions. Conflict situations offered the company an luck to claim a carriage for responding to the conflict.The most effective conflict legal profession and management is to choose the conflict management style appropriate for the conflict. The company chooses a compro mising style to solve the conflict which was very distinguished to them to satisfy their interests, the company compromised to split the difference between them and the city council. The company chooses to ask for lease which was granted for the council was not ready to sell the land. Gadency bus acquired the land for choosing the best method to solve the conflict. (Cavenagh, 1999)London breweries are a brew company situated is western suburb of London city. It wanted top buy a piece of land to build a warehouse, it targeted a piece of land owned by London city authority. The conflict arises when the city authority refuses to sell the land to the company. Conflict rose when the city authority declined to sell the piece of land to them. The company had to look for means to solve the conflict. In this situation the bus company is responsible for the city authority actions. Conflict situations offered the company an opportunity to choose a style for responding to the conflict.The most effective conflict prevention and management is to choose the conflict management style appropriate for the conflict. The company chooses an accommodating style rate their interests last and let the city authority have what they want. The brewing company believes that keeping a good friendship is more important than anything else. The city authority declined completely to sell the land to the company and the company go on by the decision of the city authoritys decision and did not acquire the land. This was as a result of the conflict answer style used by the company. (Simons, 2002) ConclusionBenchmarking conflict management between the two companies would solve the conflict between them and also improve the quality of their services. By the setting of some standards by the city council has also encouraged the companies to choose appropriate style that is preferred in solving the dispute. Interaction of the Manchester city council and London city authority helped in improving t he group expression and avoiding completely spoiling of the inter-group relation and also helped in solidifying the groups. By separately company applying different conflict solving style, this determines the result each company gets.